SAME DAY DISPATCH FOR ORDERS PLACED BEFORE 2PM. NEXTDAY DISPATCH FOR ORDERS PLACED AFTER 2PM.
SHIPPING POLICY
DELIVERY INFORMATION
Updated: 28 August 2026
Thank you for shopping with Silham Essentials. We offer delivery services for both local and international orders.
Before completing your purchase, please take a moment to review the delivery information below. This policy forms part of our Terms and Conditions, available at http://silhamessentials.com.
HOW YOUR ORDER IS DELIVERED
Once your order has been placed, you can choose from the delivery services available at checkout.
EXPRESS RIDER
1–2 Business Days
Delivery fee calculated at checkout
DHL EXPRESS
Domestic & Worldwide
3–5 Business Days
Delivery fee calculated at checkout
A third-party supplier may, in certain circumstances, manage our inventory and arrange the shipment of your products.
Please keep in mind that the delivery periods shown above are estimates and are provided in good faith. Actual delivery times may vary.
INTERNATIONAL ORDERS
We ship worldwide.
International orders are not eligible for free shipping. Depending on the destination, your order may be subject to customs requirements, duties, taxes, or other charges.
These charges and requirements are determined by the destination country and are outside our control. Customers are responsible for complying with the applicable laws in their country and for any additional taxes or costs that may arise.
Need help with customs?
+233 538 336 331
IF YOUR DELIVERY TAKES LONGER THAN EXPECTED
We understand that receiving your order on time is important. If an unexpected delay affects your delivery, we will contact you as soon as possible and provide an updated estimated delivery date.
RETURNS
Questions about returning an order?
Please see our Return Policy for more information:
LET'S TALK
If you need assistance or have a question about this policy, our team can be reached through:
+233 538 336 331
silham.accra@gmail.com
Silham Essentials
Your beauty, delivered.